Support
How can we help?
Our support team is here for you. Email us directly, or browse common questions below — you'll often find what you need in seconds.
Contact support
We reply within one business day — from a team that understands you.
Help topics
Account & sign-in
Creating an account, phone verification, editing your details, and deleting your account.
Orders & payments
Secure payments, transfer receipts, tracking, and refunds when something goes wrong.
Bookings & appointments
Booking services, choosing a time, rescheduling, and cancelling appointments.
Rentals
Rental periods, item insurance, delivery, and returns.
Selling on ForHer
Opening your shop, identity verification, adding products, and receiving payouts.
Safety & reporting
Privacy, reporting content or accounts, and protecting your data.
Frequently asked questions
In the app: Account → Delete Account. Your account and associated data are permanently removed (profile, listings, bookings, and messages). This cannot be undone.
Check your phone number and enter the correct verification code. If the code doesn't arrive, wait a minute and try again, and make sure you have an internet connection. If the issue continues, email us and we'll help right away.
From a product or profile page, use the Report option. We receive the report immediately and our team reviews it, taking appropriate action to protect the community. You can also email us with details.
We typically reply within one business day, often sooner. Urgent cases related to payments or safety are prioritized.
Yes. ForHer is a women-only environment, and our support team is women-only — so you can reach out comfortably and privately.